ORDERING POLICIES AND INFORMATION

PRICING Prices shown on our website are good through July 31, 2008. Prices are subject to change without notice.

PURCHASE ORDERS We WILL NOT process an order until we have received proper paperwork authorizing the purchase. Please have your purchase order prepared before placing your order. This will prevent any delays in receiving your order.

ACTIVITIES ACCOUNT ORDERS Orders can be paid through an activities account without having a purchase order. We require a credit card number be given when the order is placed. If the order is not paid by the due date of the invoice, the credit card will be charged for the full amount of the purchase. This gives you the flexibility of not having to obtain a purchase order, but we can be guaranteed we will receive payment.

PRODUCTION TIME Normal production time for screen printed or embroidered items is approximately 8 working days plus shipping time from chart at the lower right. During heavy demand, production times may be extended a few days. Fundraising items each have their own production time as noted in the product descriptions for each item. Many items can be rush produced for an extra charge. Call us for details.

RETURNS Any items received that are found to be defective can be returned within 10 days of receipt of the order for refund or replacement. Returns will not be accepted without prior authorization, so please call us and obtain a return authorization before returning any items. Non-defective items cannot be returned.

MINIMUM ORDERS Minimum order quantities are shown in the pricing of each item. If you wish to place an order below the minimum quantity, a $50 service charge will apply. We reserve the right to accept or decline less-than-minimum orders.

PRODUCTION UNDER/OVERRUNS It is standard practice in our industry to allow a 5% under/overrun margin. This applies to fundraising items only, not apparel items. You may recieve up to 5% more or less than the quantity you ordered, and you will be billed for the quantity you receive.

REORDERS Reorders are considered new orders and will be priced accordingly. Due to the fact that we charge a $50 service charge for less-than-minimum orders upon acceptance, it is a good idea to order a few extra items for students who may transfer into your program.

ORDER CANCELLATION/MODIFICATION Orders cannot be cancelled once they have been placed. Artwork and order quantities cannot be modified once the order is in production.

ARTWORK AND COPYRIGHTS Indigo Graphics retains all copyrights to any artwork we create. Additionally, all designs displayed in this catalog are copyright © 2006 Indigo Graphics, Inc. Duplication, modification or imitation is strictly prohibited.

CUSTOMER SUPPLIED ARTWORK If you wish to supply us with your own artwork, we require camera-ready artwork (i.e. laser output). If you have a logo or mascot you want to transfer to us electronically, call us to determine the best file format to use.

CUSTOM ARTWORK CHARGES There are no additional charges if you are doing a custom design, unless it is determined the time involved will be extensive. We will inform you of any art charges at the time you place your order.

PAST DUE INVOICES Invoices past 30 days will be subject to a 1.5% monthly service charge.

PRODUCT SUBSTITUTION In the event of a product shortage through our manufacturers, we reserve the right to substitute items of equal or higher quality to fulfill your order.